• Shipping & Returns

Shipping & Returns Questions

We ship our journals from our small, family-owned business within 5-7 business days. They are sent USPS Media Mail, which takes 2-8 days, depending on your location. 

Need your journal sooner? We can upgrade shipping to USPS Priority Mail, which takes 1-3 days. We also offer rush orders for those last-minute shoppers among you. We’ll ship all rush orders within one business day.

We take pride in the handmade, high quality of our journals. If you have any issues with the journal you’ve received, please let us know so we can work with you to solve the problem.

We accept returns of unused, saleable condition within 2 weeks after you receive them. You are responsible for return shipping costs. Unfortunately, we cannot accept returns or exchanges of custom orders.

We accept exchanges of unused, saleable journals. The original paid amount is applied to new journal selected.

Once your order has been shipped, look for your tracking information in your email.

Red Barn Collections, 175 W 2700 S, Suite #110, Salt Lake City, UT 84115 .

Include return address, phone, and email. Once the package is received, an invoice will be sent to your email that can paid securely with PayPal or credit card.

Media Mail is a very cost-effective way to send media materials through the U.S. Postal Service. This service does have RESTRICTIONS on the type of media that can be shipped.

ONLY MAIL: your book and a short note with your return address, email and phone. Include any special instructions.

Once the package is received, we will bill you via your email address. The invoice can be paid securely online with PayPal or credit card.